policies & faqs

Deposits:

A $125 non-refundable deposit is required for each booking. Payable online - we'll send you the direct invoice. Your date will not be confirmed until the deposit is paid.

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Cancellation Policy:

Please note that if an event is cancelled for any reason, the client is still required to pay the full agreed upon amount. This is due to the fact that we are unable to book any other events for the same date once we have committed to your event.

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Rain Date Reservation Policy:

If you wish to reserve a rain date for your event, a $100 non-refundable fee is required. This fee is necessary because reserving a rain date means that we are unable to book any other events for that date.

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Alteration/Changes Policy:

We understand that circumstances can change, and modifications may be needed after a booking has been confirmed. If you need to make changes to your event details, we will do our utmost to accommodate these changes, especially if they are reasonable and within our capacity. However, please bear in mind that some changes may not be possible due to other commitments or logistical constraints. We appreciate your understanding and cooperation in this matter.

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Additional Time Policy for Unexpected Guests:

In the event that there are extra children at your event who require our services, we are more than happy to provide additional time at a rate of $55 per hour. Please note that this is contingent on the understanding that there is no subsequent party booked immediately after yours. We strive to provide the best possible service to all our clients, and we appreciate your understanding and cooperation with this policy.

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