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FREQUENTLY ASKED
questions

Below, you'll find the answers to general questions. Service-specific FAQs can be found at the bottom of their dedicated webpage: 

FACE PAINTING, BALLOONS, GLITTER TATTOOS, SLIME, CRAFTS, ACTIVE GAMES & CHALLENGES, LEGO, CARICATURES, HIP HOP DANCE

Q: How do I book entertainment for my event in Toronto?

A: Booking with us is simple.

You can start by calling or emailing us, and we’ll direct you to our Booking Form where you’ll submit all the important details about your event, including your date, location, guest count, requested services, and timing.

Once we receive your submission, we’ll review everything and send you a detailed invoice for approval. Your booking is officially confirmed once the invoice is approved and your deposit has been received.

Q: Can I get a quote before officially booking the service?

A: For sure, just fill out our Quote Request Form and we'll be in touch within 24 hours

 

Q: Do you require deposits?

A: To lock in your date, we require a deposit

  • Events $250 and under: $50 + HST deposit

  • Events over $250: 30% deposit

For corporate clients or organizations with internal payment processes, deposit requirements can sometimes be adjusted. Please contact us directly to discuss your options.

 

 

Q: How far in advance should I book?

A: We recommend booking your entertainment 2–4 weeks in advance whenever possible.

Our busiest seasons are typically spring and summer, especially around:

  • Long weekends

  • Canada Day

  • School graduations

  • Community festivals

  • Holiday weekends

For high-demand dates, booking at least one month in advance is strongly recommended.

 

 

Q: Do you offer last-minute bookings?

A: Yes, if we have availability.

We occasionally accommodate last-minute bookings for birthday parties, corporate events, school functions, and community events throughout Toronto and the GTA.

If your event is coming up soon, the fastest way to check availability is to call us directly.

 

 

Q: What areas do you service?

A: We provide entertainment throughout Toronto and the Greater Toronto Area (GTA).

If your event is outside this range, feel free to contact us, we may still be able to accommodate your booking.

 

 

Q: Is there a travel fee?

A: Travel fees apply to events outside of Toronto proper.

For us, Toronto proper refers to locations with postal codes beginning with “M.”

Travel fees typically range from $25–$50, depending on distance.

For locations significantly outside our standard service area, custom travel pricing may apply.

 

 

Q: What is your minimum booking time?

A: Our minimum booking time is one hour.

This helps ensure enough time for setup, guest engagement, and a smooth experience for everyone attending.

 

 

Q: How long should I book entertainment for my event?

A: The ideal booking length depends on:

  • Number of guests

  • Age group

  • Services selected

  • Event flow and schedule

For example, a smaller birthday party may only need one hour, while larger events often benefit from extended booking times or multiple entertainers.

If you're unsure, we’re happy to recommend the best duration based on your event details.

 

 

Q: Can I book multiple services for the same event?

A: Absolutely. Many clients combine services for a more dynamic experience.

For larger events or multiple interactive stations, additional staff may be recommended.

 

 

Q: Do you provide entertainment for both private and corporate events?

A: Yes.

We provide entertainment for:

  • Birthday parties

  • Family celebrations

  • School events

  • Community festivals

  • Corporate family days

  • Brand activations

  • Holiday parties

  • Company events

Whether you're planning an intimate private party or a large-scale corporate event, we can tailor the experience to suit your audience.

 

 

Q: Can I customize my event package?

A: We offer limited customization for most standard bookings.

For example, we’re happy to accommodate themed details such as:

  • Unicorn slime

  • Custom colour palettes

  • Event-specific activity themes

For fully custom-built entertainment concepts or highly specialized programming, customization is generally reserved for bookings over $3,000.

If you have a specific vision, feel free to reach out and we’ll let you know what’s possible.

 

 

Q: How many entertainers will I need for my event?

A: This depends on your:

  • Guest count

  • Event duration

  • Selected services

  • Desired guest experience

Larger events often require multiple entertainers to maintain efficient service and minimize wait times.

If you’re unsure, we’ll recommend the ideal staffing setup when reviewing your booking request.

 

 

Q: What information do you need before booking?

A: Our Booking Form collects everything needed to prepare your quote, including:

  • Name

  • Contact information

  • Company name (if applicable)

  • Preferred method of communication

  • Event date

  • Event start and end time

  • Event location

  • Parking/access details

  • Requested services

  • Estimated guest count

  • Event type

  • Any additional event notes

The more detail you provide, the better we can tailor your experience.

 

 

Q: Do you offer event planning guidance?

A: Yes. If you’re unsure which services are best for your event, we’re happy to help.

You can:

  • Call us directly

  • Book a consultation call

  • Email us your event details

We’ll help you determine the best entertainment options based on your space, guest count, budget, and event goals.

 

 

Q: Can I reserve my date before finalizing details?

A: Dates are only officially reserved once a deposit has been received.

If your event requires special payment arrangements, please contact us directly to discuss options.

 

 

Q: How quickly do you respond to inquiries?

We typically respond within 24 hours.

Please note that response times may be slightly longer during peak event days (Friday through Sunday).

If you need immediate assistance, calling us directly is always the fastest option.

 

Q: What happens after I book?

A: Once you’re booked, you can relax knowing your entertainment is handled.

From that point on, communication remains open throughout the planning process. If anything changes — whether your guest count increases, your timeline shifts, or you have additional questions — simply reach out and we’ll help make any necessary adjustments whenever possible.

Approximately one week before your event, you’ll receive a final confirmation message that includes:

  • The names of your assigned entertainers

  • A final review of your event details

  • Any important arrival or setup notes

  • A quick check-in to ensure everything is ready for event day

Our goal is to make the planning process feel easy, organized, and stress-free from booking to event day.

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we'd love to hear from you

ALL THE CRAZE ENTERTAINMENT

416.799.1236

Toronto, ON

M5A 2B7

© 2026 All The Craze Entertainment

we'll be in touch honey-bun

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